- Mon-Fri: 10:00 - 18:00
- 25 West 21th Street, Miami FL, USA
At GlowUp, we want you to be satisfied with your purchase. This Return & Refund Policy outlines the conditions under which returns and refunds may be accepted.
Due to the nature of our products, returns are only accepted if the item received is damaged, defective, or incorrect. To be eligible for a return, the product must be unused and in its original packaging.
If your return is approved, a refund will be processed using the original payment method or an agreed alternative. Refunds are issued only after the returned item has been inspected.
We do not accept returns or refunds for products that have been opened, used, or damaged due to improper handling after delivery.
To request a return or refund, please contact us through our website with your order details and a brief explanation of the issue.
GlowUp reserves the right to update this Return & Refund Policy at any time. Changes will be posted on this page.